When you have purchased a SSL certificate, you will need to perform the following steps in order to request the actual certificate.

  1. Navigate to the client area and log in.
  2. Navigate to Services ->  My services.
  3. Click on the status next to the ssl service you have purchased.
  4. Click with SSL panel on Open.
  5. Click on Edit/Request certificate.
  6. If you do not have a CSR, you can generate it here. Otherwise, you can generate a SSL certificate in cPanel or DirectAdmin and paste the request in the CSR field. If you already have a CSR, enter it here and go to step 8.
  7. Enter with General domain the domain you need a SSL certificate for. Click on Generate.
  8. Click on Request.

Note: depending on the certificate type, additional information might be requested.