Help! My website or server is offline!

Modified on Wed, 13 Oct, 2021 at 9:54 AM

We do our best to keep your website online, however in some circumstances it is possible that you can not reach your website. There can be multiple reasons for this. Before you continue, always check status.yourwebhoster.eu.


If there is no announcement of a service interruption you can contact us using the chat button in the right bottom. We also request you to send us the following information to make sure that we can help you faster. It might not look relevant for you, most of the time we can use this information to respond faster.


  1. The URL that you are testing with.
  2. The time and date when you have opened the URL.
  3. You IP address (www.whatismyip.com)
  4. Your browser and Operating System.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article